FAQ: A-List Loyalty Program

You may simply sign up online or approach our Fashion Associates in-store for assistance.

A-List Black

Simply sign-up to join A-List and spend a minimum of $200 or accumulate of $300 within two months to qualify.

A-List Gold

Get upgraded from A-List Black when you spend a minimum of $800 within 6 months.

You have to join Aldo A-List first before your purchases can be accumulated.

For in-store, provide your mobile number as identification to the Fashion Associate before making payment on your purchase.

For online, simply log into your account. Your points will be automatically registered after payment.

Please be informed that A-List Points will be credited to your account only on the 30th day from the date of the purchase.

You can enjoy your discounts immediately on your next purchase.

Yes.

No. The privileges are exclusively valid at Aldo Singapore online store only.

A-List Black : No

A-List Gold : Yes, A-List Gold tier will be renewed if you accumulate to $800 within 12 months. Otherwise, your membership will be reverted to A-List Black. The A-List Gold tier 12-month period begins on the date of upgrade.

Your email address is the user ID for login.

Kindly email our Customer Care for assistance.

You can reset your password here.

Please log in to My Account with your email address and password to update your personal details.

You are subscribed to our A-List News upon sign up. You may update your A-List News subscription preferences in My Account.

You will not be receiving A-List News in relation to promotions, new collection, trend news and events when you opt to unsubscribe. However, we still need to keep you updated on your A-List Points, birthday perks and membership status. Hence, you will continue receiving emails on A-List updates only.

No points will be issued if no activation is done. Please click here to activate your A-List account.

To view your A-List Point balance, simply log in to My Account online. You may view your point balance and status in the 'Point History' section.
You may also approach any of the Fashion Associates in Aldo stores to find out your points balance.

Yes. A-List point expires 1 year from the month acquired.

No.

Yes. You can earn A-List Points when you make a purchase using Aldo e-Gift card in-store or online.

Yes. You can earn A-List Points when you make a purchase in-store or online.

You may select and enter your A-List Points available for redemption during your checkout process. All A-List Point can be redeemed only upon purchase of merchandise.

You redeem the points during payment process. Our Fashion Associate will let you know your point balance at the point of time.

No. A-List Point redemption can not be undone once a transaction has been made.

A-List Point calculation does not include GST. If you have further query on the calculation, please contact our Customer Care.

A-List Point will be deducted from your account when your purchase is returned.

No. A-List Points are non-transerable. Redemption can only be done by the account holder only.

You may email Customer care for assistance. You may be requested to provide supporting receipt.

You will receive a birthday discount in the Birthday treat email on the first day of your birthday month. Otherwise, you could log into My Account My Rewards to check your birthday code and perks during your birthday month.

You could utilize the discount code online or in-store.

For in-store, you will be required to provide the discount code to our Fashion Associate during the payment process.

For online, your birthday treat will reflect automatically at the checkout page. You will have the option to redeem now or use it on your next purchase. Please note the birthday discount will expire by the last day of your birthday month.

6 x free local standard deliveries are free for A-List Gold only to be utilized within 6 months from the date of upgrade.