COVID-19 Updates

Your well-being is our top priority

Extension of Returns and Exchanges

In view of temporary store closures in Singapore from 7th April 2020, orders made from 24th March 2020 will have an extended return and exchange period of 14 days after our stores reopen.

Exchanges will be allowed for sale items purchased from 24th March 2020, however sale items can not be refunded.

Additional terms & conditions apply.

Extension of Membership Points and Gold Membership 

We have extended the validity date of A-List Points and Gold membership expiring in the months of April till June until 31 July 2020. Points can be redeemed on all online purchases in the interim.

Extension of A-List Gold Birthday Gift

We will reissue A-List Gold member’s Free Shoe Birthday Gift when stores reopen, valid for a month from the date of issue.

Other birthday coupons and presents can be redeemed on online purchases in the interim.

Shopping in-store with Peace of Mind

Our people - associates and customers alike - are always our number one priority. For all stores that have reopened, key health & safety measures have been implemented to ensure your safety and peace of mind.

Health and safety measures